Order Process
Welcome To Inquire
You can start by sending your product idea, logo, preferred style, quantity, material, color, and any reference images. Our team will review the details and guide you through the next step.
Please provide the product type, order quantity, logo file, decoration method, color requirements, packaging needs, and delivery destination. More complete details help us provide a more accurate quote.
Yes. If you do not have a finished design, you can share your idea, reference images, or brand direction. We can help organize the details and suggest suitable materials, crafts, and production options.
For most custom orders, a sample or production mockup is recommended before bulk production. This helps confirm logo placement, color, material, size, and overall product details.
The MOQ depends on the product type, material, craft, and customization requirements. Simple logo customization usually has a lower MOQ, while special fabrics, custom molds, or fully customized designs may require a higher quantity.
Small trial orders may be available for selected styles. However, the unit price is usually higher because setup, sampling, and production preparation costs are spread across fewer pieces.
Mixed colors may be possible depending on the total quantity and production method. Some materials and crafts require a minimum quantity per color, so we will confirm the best arrangement before production.
MOQ is affected by material purchasing, dyeing, embroidery setup, printing setup, packaging, and production scheduling. Products with more customized details usually require more preparation before production.
Sampling time usually depends on the product complexity and craft requirements. Simple samples may take a shorter time, while custom materials, special decoration, or detailed packaging may need additional preparation.
Bulk production lead time depends on order quantity, material availability, logo craft, and factory schedule. We will provide an estimated timeline after confirming all order details.
Rush production may be possible for selected orders. Please share your deadline as early as possible so we can check material availability and production capacity before confirming.
Production time usually starts after the sample, artwork, order details, and payment terms are confirmed. Any changes after confirmation may affect the final schedule.
Available payment methods may include bank transfer and other commonly used international payment options. The final method can be confirmed based on your order amount and business needs.
For most custom bulk orders, a deposit is required before production begins, with the balance paid before shipment. Exact terms depend on order value and project requirements.
Because custom products require material purchasing, logo setup, labor, and production scheduling, payment is generally required before shipment. We can provide photos or videos before delivery for confirmation.
Yes. We can provide an invoice with product details, quantity, payment amount, and shipping information after the order details are confirmed.
Quality control covers material checking, logo craft inspection, size measurement, sewing details, color consistency, packaging inspection, and final review before shipment.
Yes. We can provide product photos or videos before shipment so you can review the final goods, packaging, logo details, and overall appearance.
If a confirmed quality issue occurs, please contact us with clear photos, videos, and order details. We will review the situation and provide a reasonable solution based on the issue.
Yes. If you have specific quality standards, inspection requirements, size tolerance, packaging rules, or brand guidelines, please provide them before production starts.
Shipping options may include express delivery, air freight, sea freight, or shipment through your own forwarder. The best option depends on your budget, timeline, and destination.
Shipping time depends on the selected method and destination. Express shipping is usually faster, while sea freight is more suitable for larger bulk orders with flexible timelines.
Yes. You can arrange shipment with your own forwarder. Please provide the shipping contact and pickup instructions after the goods are ready.
Yes. Once the shipment is arranged, we will provide available tracking details or shipping documents so you can follow the delivery progress.
“I hope to establish our brand as the leading name in the hat industry, renowned for exceptional quality, innovative designs, and unparalleled customer satisfaction.”
Kailyn
Aung Crown CEO
Crafting Style, Elevating You
Whether you’re looking for sun protection, fashion-forward designs, or timeless classics, we’ve got you covered.